At pk350, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use and store it, who we may share it with, and what rights you hold over your information. We believe transparency is the foundation of trust — and trust is the foundation of every relationship we have with our members across Karachi, Lahore, Islamabad, and beyond.
Six core commitments that guide how pk350 handles every piece of data you share with us.
pk350 only collects the personal data that is genuinely necessary to deliver our services, verify your identity, and comply with our regulatory obligations. We do not collect data for the sake of it.
Your data is used only for the specific purposes described in this policy. pk350 does not repurpose your personal information for unrelated activities, and we do not sell your data to third-party marketers.
All personal data held by pk350 is protected using industry-standard encryption, secure server infrastructure, and access controls that limit who within our organisation can view your information.
We write our privacy notices in plain, accessible English so you understand what is happening with your data. No hidden clauses, no buried consent — just honest, clear communication.
You have meaningful rights over your pk350 data — including the right to access it, correct it, or request deletion. We have built straightforward processes to help you exercise those rights without friction.
pk350 takes full responsibility for how your data is managed. Our internal data handling procedures are reviewed regularly, and we hold our third-party service providers to the same privacy standards we apply to ourselves.
pk350 ("we," "us," "our," or "the Platform") operates the online betting and casino platform accessible at pk350.app. pk350 is the data controller responsible for the personal data collected through this website and all associated services, including the pk350 mobile experience, live casino, sportsbook, and any promotional communications we send to registered members.
Our platform is built specifically for Pakistani users and serves members across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Peshawar, Quetta, and other cities nationwide. All services are delivered in English and all financial transactions are processed in Pakistani Rupees (PKR).
If you have any questions about this Privacy Policy or how pk350 handles your personal data, please contact us at [email protected].
This Privacy Policy applies to all visitors and registered members of pk350, regardless of the device or connection method used to access the platform.
pk350 collects personal data from you in three ways: information you provide directly, information generated automatically by your use of the platform, and information received from third-party sources as part of our verification and fraud prevention processes.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, scanned identity documents | Provided by you during registration and KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history | Provided by you when making deposits or withdrawals |
| Usage Data | Pages visited, bet history, casino game sessions, login timestamps, session duration | Collected automatically via platform logs |
| Technical Data | IP address, device type, browser type and version, operating system, connection type | Collected automatically when you access pk350 |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Generated when you contact pk350 support |
| Marketing Preferences | Opt-in/opt-out status, promotional preferences, bonus history | Recorded from your account settings and interactions |
pk350 does not collect sensitive personal data categories (such as health data, biometric data, or religious affiliation) unless strictly required for a specific compliance purpose, in which case we will obtain your explicit consent before doing so.
Financial data such as full card numbers or bank account credentials are never stored directly on pk350 servers. All payment processing is handled by PCI-DSS compliant third-party payment providers.
pk350 uses the personal data we hold about you for the following purposes. Each purpose is tied to a specific legal basis, which is described in the following section of this policy.
pk350 does not sell your personal data to third parties for their own marketing purposes under any circumstances. Your data stays within the pk350 ecosystem and its trusted service providers.
pk350 processes your personal data on the following legal grounds:
pk350 does not share your personal data with third parties except in the circumstances described below. In all cases where data is shared, pk350 ensures that appropriate contractual and technical safeguards are in place to protect your information.
All third-party service providers used by pk350 are contractually bound to process your data only as instructed by pk350 and in accordance with applicable data protection standards.
pk350 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise. The specific retention periods applicable to different categories of data are set out below:
When personal data is no longer required for any of the above purposes, pk350 will securely delete or anonymise it so that it can no longer be associated with you as an individual.
pk350 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security framework includes:
While pk350 employs robust security measures, no internet transmission is 100% secure. You are responsible for keeping your pk350 login credentials confidential. Never share your password with anyone — pk350 staff will never ask for it.
pk350 uses cookies and similar tracking technologies on our website and platform to provide essential functionality, remember your preferences, and analyse how members interact with our services. The categories of cookies we use are as follows:
You can manage your cookie preferences at any time through the cookie settings accessible from the pk350 platform footer. Please note that disabling certain cookies may affect the functionality of some platform features.
As a pk350 member, you have clear and enforceable rights over the personal data we hold about you.
You may request a copy of all personal data pk350 holds about you at any time. We will respond to Subject Access Requests within 30 days of receipt.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Contact support to update your account details.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
In certain circumstances, you may ask pk350 to restrict the processing of your data — for example, while a dispute about its accuracy is being resolved.
Where processing is based on consent or contract, you may request your personal data in a structured, machine-readable format to transfer to another service.
You may object to processing based on legitimate interests or for direct marketing purposes at any time. Marketing opt-outs take effect immediately upon request.
To exercise any of your data rights, contact the pk350 privacy team at [email protected] with the subject line "Data Rights Request — [Your Account ID]". We will acknowledge your request within 5 business days and respond in full within 30 days.
pk350 is strictly an adult platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data belonging to persons under the age of 21.
As part of our registration and verification process, pk350 requires all members to confirm their date of birth and, where triggered by our risk-based KYC process, to provide documentary proof of age. Any account where the holder is found to be under 21 will be closed immediately, all pending transactions will be cancelled, and deposited funds (minus any applicable processing costs) will be returned.
If you believe a person under the age of 21 has registered an account on pk350 or is using a registered account, please contact us immediately at [email protected]. pk350 takes underage gambling extremely seriously and will act promptly on any credible report.
21+ only. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling sites, including pk350. Free tools are available from internet safety organisations to assist with this.
pk350 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. The "Last Updated" date displayed at the top of this page will always indicate when the most recent revision was made.
Where changes to this policy are material — for example, changes to the categories of data we collect, the purposes for which we use it, or the rights available to you — pk350 will notify registered members via an in-platform notification or an email to the address registered to your account. For non-material changes, the updated policy will simply be published on this page.
Your continued use of the pk350 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not accept the changes, you should discontinue your use of pk350 and contact support to arrange account closure.
If you have any questions, concerns, or complaints about this Privacy Policy or about how pk350 processes your personal data, we encourage you to get in touch with us directly in the first instance. The vast majority of privacy queries can be resolved quickly through direct communication with our support team.
pk350 is committed to resolving all privacy-related complaints promptly and fairly. Formal written complaints will be acknowledged within 5 business days of receipt, with a substantive response provided within 28 days.
pk350 takes every privacy complaint seriously. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction.
Your data is protected, your rights are clear, and your experience is secure. Join thousands of Pakistani cricket fans and casino players who trust pk350 every day.